This group tried to clear its name before, but was successful only partially - due to relocating its offices from Costa Rica to Europe. The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. On the second floor, accessible by elevator, escalator, or stairs, you’ll find our casino and restaurants for your enjoyment. Whether you’re staying to play or visiting for business, the guest rooms at the Palace give you the comforts of home, luxuries for relaxation and technology to stay connected.
Palace Casino Guatemala Official
Avenida Las Americas 9-08 zona 13,01013Guatemala
Overview |
Set in Guatemala, 2.5 mi from Popol Vuh Museum, Hotel Las Americas offers accommodations with a restaurant, free private parking, a fitness center and a bar. This 5-star hotel offers room service and an ATM. The air-conditioned rooms provide a city view and come with a wardrobe and free WiFi.
Continental and à la carte breakfast options are available every morning at the hotel.
Guests staying at Hotel Las Americas have access to the in-house wellness area which includes a hot tub and a sauna.
A business center and vending machines with snacks are available on site at the accommodations.
National Palace Guatemala is 4.3 mi from Hotel Las Americas, while Miraflores Museum is 4.3 mi from the property. The nearest airport is La Aurora Airport, 0.6 mi from the hotel.
Rooms: 3
When would you like to stay?
Facilities of Hotel Las Americas
General
- WiFi in all areas
Activities
- Live sports events (broadcast)
Food & Drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Packed lunches
- Special diet meals (on request)
- Vending machine (snacks)
- Kids' meals
- Kid-friendly buffet
Pool and Spa
- Sauna
- Fitness center
- Spa
- Massage
- Hot tub/Jacuzzi
Transportation
- Shuttle service (additional charge)
Front Desk Services
- Currency exchange
- ATM on site
- Invoice provided
Entertainment & Family Services
- Casino
Cleaning Services
- Laundry
- Dry cleaning
- Ironing service
Palace Casino Guatemala Hotel
Business Facilities
- Meeting/Banquet facilities
- Business center
- Fax/Photocopying
Miscellaneous
- Non-smoking rooms
- Family rooms
- Air conditioning
Safety & security
- Safe
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Policies of Hotel Las Americas
These are general hotel policies for Hotel Las Americas. As they may vary per room type, please also check the room conditions.
Check-in
15:00 - 23:30 hours
Check-out
12:00 - 13:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary according to property type.
Children and Extra Beds
Free!One child under 3 years stays free of charge in a crib.
Free!One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 30 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 3.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Accepted credit cards
- Mastercard
- Visa
- American Express
The property reserves the right to pre-authorize credit cards prior to arrival.
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